Toner Scam

Originally Posted in 2010

Purchasing has received reports indicating that companies are calling University departments regarding toner. First, the caller will ask for the make and model of your printer. Then, the caller will follow up the next day to confirm that you need toner and to set up shipment of a toner cartridge to your department. These calls are part of a scam.  Do not place orders with these companies.

Van Dyk Business Systems provides Sharp copiers to the University under a “cost per copy” program and in accordance with the terms of the University contract does not charge departments for black and white toner.  You should only order toner for these copiers through Van Dyk Business Systems.

To protect your department:

  • Never give your P-Card number over the phone or in email unless you’ve initiated the call/email.

  • Do not give any information about your office equipment to unfamiliar suppliers.

  • If someone calls you about the "renewal of a previous order", ask him or her for the original purchase order number. If he or she produces a purchase order number, investigate the validity of the number.

  • Do not authorize any shipment of supplies from a caller soliciting business over the phone.

Please contact Purchasing for assistance or with any questions regarding this matter.



Copyright © | Financial Information Systems | Revised: 29-Aug-2013